Privacy Policy

Prime Gym Gear operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a secure and reliable shopping experience (the “Services”). Prime Gym Gear is powered by Shopify, which enables us to offer these Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our store, browse our products, communicate with us, or make a purchase using the Services. If there is ever a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding the handling of your personal information.

By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to data that identifies or can reasonably be associated with you. This does not include anonymous or de-identified information. Depending on how you interact with our store, we may collect:

  • Contact details — name, billing address, shipping address, phone number, email, and order details.
  • Financial information — payment card details, transaction information, and payment confirmation.
  • Account information — login details, preferences, and saved settings.
  • Order and transaction activity — products you view, add to cart, purchase, return, or exchange, including the Magnetic Gym Bag.
  • Communications — information you provide through the Contact page or support messages.
  • Device information — IP address, browser type, device type, and network connection.
  • Usage data — how you browse, navigate, and interact with the Services.

Personal Information Sources

  • Directly from you — when placing an order, creating an account, or contacting support.
  • Automatically — through cookies, pixels, and similar tracking technologies.
  • Service providers — who assist in operating, hosting, and supporting our store.
  • Third-party partners — who help deliver or enhance the Services.

How We Use Your Personal Information

To Provide, Tailor, and Improve the Services

We use your information to process orders, arrange shipping for items such as the Magnetic Gym Bag, provide customer support, manage your account, and enhance your overall shopping experience.

Marketing and Advertising

To show relevant offers, product updates, discounts, and promotions based on your interactions with Prime Gym Gear.

Security and Fraud Prevention

To protect our store, prevent fraudulent transactions, and ensure a safe shopping environment.

Communication

To respond to your inquiries, provide updates, and maintain customer support interactions.

Legal Reasons

To comply with applicable laws, legal processes, or regulatory obligations.

How We Disclose Personal Information

We may share your information under the following circumstances:

  • With Shopify and trusted third-party service providers who support our operations.
  • With advertising and marketing partners (where permitted).
  • With your consent.
  • With affiliated or partnered businesses as part of routine operations.
  • As part of business transactions such as mergers or transfers.
  • To comply with legal obligations or enforce our rights.

Relationship With Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information as needed to operate and improve its platform. Your information may be stored or processed in countries outside your own.

You can learn more by visiting Shopify’s Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may include links to external websites. Prime Gym Gear is not responsible for the privacy practices of those third-party sites.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority.

Security and Retention

We take reasonable steps to secure your information. However, no transmission or storage system is completely secure. Personal data may remain on our systems for as long as necessary to fulfill the purposes outlined in this policy.

Your Rights and Choices

Depending on your region, you may have rights to:

  • Access or request a copy of your personal information
  • Request corrections
  • Request deletion
  • Request data portability
  • Manage marketing and communication preferences

You may exercise these rights through the Contact page on our store.

Complaints

If you have concerns about how your information is handled, please contact us through the Contact page on our website.

International Transfers

Your personal information may be transferred or stored in countries outside your own.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised date.

Contact

For any privacy-related questions, concerns, or requests, please use the Contact page available on the Prime Gym Gear website.